Your Privacy
Matters to Us

Hexon Solutions Limited ("Hexon", "we", "us", "our", "Company"), recognizes your privacy rights as guaranteed under applicable data protection laws and regulations. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information.

In the course of our business operations and your engagement with us through our platforms (including our websites, mobile applications, digital platforms, and physical offices), we may process your Personal Data in accordance with this Privacy Policy.

This Privacy Policy ("Policy") explains our privacy practices regarding how we collect and process your Personal Data and describes your rights as a user of our platform and services. This Policy applies to all our services, lead generation forms, and related tools regardless of how they are accessed or used.

In this Privacy Policy, "we", "us" or "our" refers to Hexon Solutions Limited and its successors, agents and assigns, while "you", "your" refers to you or any person who uses our services.

By using our products, services, content, technologies or functions offered on our platforms ("Services"), you accept this Privacy Policy.

For the purpose of this Policy:

Personal Data/Information means any information relating to you, including your name, identification number, location data, online identifier, address, photo, email address, passwords, bank details, posts on our platforms, date of birth, nationality, and other unique identifiers such as IP address, device identifiers, and others. It also includes factors specific to your physical, physiological, mental, economic, cultural or social identity.

Process/Processing means any operation performed on your Personal Data, whether automated or not, such as collection, recording, organization, storage, adaptation, retrieval, use, disclosure, transmission, alignment, restriction, erasure or destruction.

We kindly request that you carefully read through this Policy, particularly regarding the processing of your Personal Data. By using our services or platforms, you provide your express consent to the terms of this Policy.

You have the right to withdraw your consent at any time, though this will not affect the lawfulness of processing based on consent before its withdrawal.

We may collect your Personal Data in the following ways:

Automatic Information Collection: We automatically collect information when you interact with our platforms through computers, mobile devices, and other access devices. This includes IP address, device information, geo-location data, page views, and traffic patterns. We use cookies and similar technologies to enhance your experience and improve security.

Information from Downloads: When you download or use our mobile applications, we may receive location and device information to provide location-based services and personalized content.

Directly Provided Information: We collect information when you complete forms, surveys, questionnaires, or provide data through documents, emails, agreements, or other communications.

Third Parties: We may receive your information from business partners, service providers, identity verification services, and other authorized third parties.

Social Media: We collect information from your interactions with us on social media platforms, including comments, messages, and public profile information.

When you access our services, we collect information about your interactions with our platforms, which we commit to keeping secure and confidential.

We may offer mobile access through applications or mobile-optimized sites. When you use mobile services, we may collect location and device information to provide location-based services, advertising, and personalized content.

Most mobile devices allow you to control location services in your device settings. If you need assistance disabling location services, contact your mobile carrier or device manufacturer.

We collect and process personal information for various legitimate business purposes:

• Provide services and customer support
• Improve and develop our products and services
• Personalize your experience and make recommendations
• Communicate about your account and send updates
• Send promotional communications and marketing materials
• Verify your identity and manage your account
• Detect, investigate and prevent fraudulent or illegal activities
• Comply with legal and regulatory obligations
• Conduct risk management and security measures
• Analyze performance and conduct research
• Process transactions and manage payments
• Provide technical support and troubleshooting

If we intend to use your Personal Information in a manner not covered by this Policy, we will inform you beforehand and obtain your consent.

We protect your personal information using physical, technical, and administrative security measures to reduce risks of loss, misuse, unauthorized access, disclosure, and alteration. Access to our platforms is restricted to authorized personnel only.

Your information is stored on secure servers and in secure physical locations with appropriate cloud infrastructure. Despite our best efforts, no security measures are completely impenetrable.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When disposing of personal data, we may anonymize it, delete it, or take other appropriate steps.

You are responsible for keeping your access codes, passwords, and usernames secure. Always log out when using third-party devices and contact us immediately if you believe unauthorized access has occurred.

You must be at least 18 years old to use our services or platforms. All Personal Data processing will be conducted in accordance with this Policy and applicable laws.

To fulfill our obligations to you, we may process and share your information with:

• Financial institutions and payment processors
• Service providers and business partners
• Hexon subsidiaries and affiliates
• Regulatory authorities and law enforcement (when required by law)
• Third parties in connection with business transactions
• Professional advisors and auditors

We may also process your information when we believe disclosure is necessary to comply with applicable laws, prevent fraud, ensure public safety, or investigate violations of our terms and conditions.

Some of these parties may be located outside your country of residence. We ensure appropriate safeguards are in place to protect your information regardless of location.

You have the following rights regarding your personal information:

• Right to access your personal information held by us
• Right to request correction of inaccurate or incomplete information
• Right to data portability in electronic format
• Right to withdraw consent for processing
• Right to restrict or object to processing of your personal data
• Right to request deletion of your personal data

To exercise these rights, contact us at privacy@hexonsolutions.com. We may decline requests that are excessive, unreasonable, or would cause substantial cost. We will communicate our reasoning if we must refuse a request.

Note that we may continue to retain information where required by law, regulation, or court order.

We may share your personal information with:

• Hexon group companies for joint services, fraud prevention, and business operations
• Companies involved in mergers or acquisitions (with prior notice if policies change)
• Law enforcement and government authorities when legally required
• Service providers for fraud prevention, customer service, marketing, and technology services
• Third parties for risk management, legal compliance, and business operations

All service providers are contractually required to use your information only for our business purposes and maintain appropriate security measures.

We operate globally and may transfer your personal information to locations worldwide for the purposes described in this Policy. We are committed to adequately protecting your personal information regardless of where it is transferred or hosted.

All our affiliates and partners are bound by strict confidentiality requirements regarding your information.

We use cookies, pixel tags, and other tracking technologies to:

• Recognize users and customize services
• Provide targeted content and advertising
• Measure promotional effectiveness
• Ensure account security and prevent fraud
• Improve platform functionality

You can decline cookies through your browser settings, though this may affect your ability to use our services fully. Required cookies for security and fraud prevention cannot be disabled.

This Policy applies to our platforms only. Third-party sites linked from our services may have their own cookie policies.

We retain your information for as long as necessary for the purposes outlined in this policy or as required by legal, regulatory, administrative, and operational requirements.

Retention periods vary based on the type of information and purpose of processing. We regularly review and securely dispose of information that is no longer needed.

This Policy does not apply to information that is already in the public domain through no fault of ours or information that has been anonymized so that it can no longer identify you.

If you violate this Policy or create risk or legal exposure for us, we reserve the right to restrict your access to our platforms. We will notify you if we must take such action.

We are committed to fair enforcement of our policies while protecting the privacy rights of all users.

We are dedicated to ensuring your satisfaction with our information management practices. If you have a complaint, please contact us using the details below, stating your name and complaint details.

We will contact you within 7 working days to resolve the dispute amicably. If direct negotiation fails, we will attempt mediation before pursuing other dispute resolution methods.

For questions about your data privacy rights or to submit a privacy-related request, contact us:

Hexon Solutions Limited Website: www.hexonsolutions.com Email: privacy@hexonsolutions.com Phone: +234 706 616 1674

Please allow up to 7 working days for requests to be processed. We reserve the right to charge a reasonable fee for excessive or repeated requests.

We may amend this Policy at any time by posting a revised version on our website. Notice of amendments will be posted on our website, and the revised version will be effective from the publication date.

Your continued use of our services after publication of the revised Policy constitutes acceptance of the amended terms.